Ways to redeem

Free product reward

A Free Product Reward allows your customers to redeem their collected stamps for a specific product at no cost. This type of reward is a popular incentive that encourages repeat purchases by offering something valuable and tangible in exchange for loyalty. With a Free Product Reward, customers use their earned stamps to claim a free item from your store, such as a sample product, a promotional item, or any product you choose to offer as a reward. How Does It Work? Customers accumulate stamps by completing qualifying activities, such as making purchases or engaging with your brand. Once they have collected enough stamps, they can redeem them for the free product you have set up as a reward. For a customer they simply add the product.which is the free gift to the cart. then they go to their widget > ways to redeem > Free (what the products ) reward How to set up a Free Product Reward Follow these steps to create and configure a Free Product Reward in your Appy Stamp dashboard: 1. Navigate to Rewards Go to your Appy Stamp dashboard and select Program > Stamp program > ways to redeem. 2. Add a New Reward Click on Add ways to redeem and select the Free Product Reward option. 3. Reward Details 1. Select the Product Choose the specific product that customers will receive for free when they redeem this reward. 2. Define how many stamps customers need to collect to redeem the free product. You can specify this as a fixed number of stamps or completed stamp cards. 3. Discount value: Add the total cost of the gift you want to give as a free gift. Be sure to add the correct value or it wont award the. gift without the exact value. 4. Reward Status and Visibility Set the reward status to Active to make it available to customers or Disabled if you want to hide it temporarily. 5. Save the Reward Review all settings and click Save to add the free product reward to your program. Tips for Success - Choose products that are desirable yet cost-effective to encourage participation without impacting profit margins significantly. - Promote the free product reward on your loyalty page and marketing materials to increase customer engagement. - Regularly review redemption rates and adjust stamp requirements or product choices as needed.

Free Shipping coupon

A Free Shipping Reward allows customers to redeem their collected stamps for free shipping on their orders. By removing delivery costs, this reward provides an extra incentive for customers to complete purchases and return to your store. How Does It Work? Once a customer has accumulated enough stamps or completed the required number of stamp cards, they can redeem them for the reward. To redeem the reward, the customer can open the loyalty widget, navigate to Ways to Redeem, and select the Free Shipping reward. They can then choose to apply the discount automatically at checkout or save the coupon to use at a later time.How to Set Up a Free Shipping Reward How set up a free product reward 1. Navigate to Stamp program Go to your Appy Stamp dashboard and select Program > stamp program > ways to redeem 2. Add a New Reward Click on Add Reward and select the Free Shipping Reward option. Reward Details - Select whether you want customers to redeem stamp cards or stamps - select the total number that is required for redemption 3. Reward expiry You can set if you want the reward to expire, a drop down menu will appear where you select a set amount of time when the reward expires. 4. Auto-redeem select this if you want customers to automatically be rewarded the free shipping coupon if they earn the desired stamps. 5. Reward Status and Visibility Set the reward status to Active to make it available to customers or Disabled to hide it temporarily. 6. Save the Reward Review all settings and click Save to add the free shipping reward to your program. Tips for Success - Promote free shipping rewards prominently to encourage customer participation. - Monitor redemption rates and adjust stamp requirements or conditions as needed to.

Fixed and percentage off discounts

Rewards are the heart of any successful loyalty program. They motivate your customers to collect stamps and encourage repeat visits by offering valuable incentives in exchange for their loyalty. This guide will walk you through creating and managing rewards in Appy Stamp. Getting started Go to program settings > Stamp program > Ways to redeem Click on Add way to redeem button to show which options you have to choose from Click on add on the one you want to activate. This will then follow on to a new page to setup the feature. Lets go through each of the options and how to set them up. Fixed amount discount A fixed amount discount lets customers exchange their stamps for a set discount value. How it works Customers redeem a specific number of completed stamp cards or stamps to get a specific amount off discount on their order. Section 1: Reward details Here you have 3 options, fixed amount of stamp cards ( this is our recommended option) and fixed amount of stamps and incremental amount of stamps You can alter how many stamp cards the customer requires to access the discount. You also have the ability to alter the value amount. Section 2: Redemption rules Here is where you choose whether it applies to the entire order, specific collection, across eligible items, to each eligible item and whether it can be combined with the following discounts - Product discounts - Order discounts - Shipping discounts To learn more about reward discount combinations click here Section 3: Minimum purchase requirements Here is where you set whether you want customers to spend a certain amount for them to be redeem this reward Section 4: Prefix code Here is where you can also add discount code prefix by clicking on add prefix to discount codes a drop down option will appear where you can add your code Section 5: Reward expiry Here is where you can set up an expiry for the reward, ranging from no expiry all the way to 1 year. This expiry time period starts from the moment the customer redeems stamps for the reward To learn about reward expiries click here Section 6: Customer targeting Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here Section 7: Status The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left. Section 8: Upload icon The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon. Percentage off discount A percentage off discount lets customers exchange their stamps for a set discount value. How it works Customers redeem a specific number of completed stamp cards or stamps to get a percentage amount off discount on their order. Section 1: Reward details Here you have 2 options, fixed amount of stamp cards ( this is our recommended option) and fixed amount of stamps. Section 2: Redemption rules Here is where you choose whether it applies to the entire order, specific collection, across eligible items, to each eligible item and whether it can be combined with the following discounts - Product discounts - Order discounts - Shipping discounts To learn more about reward discount combinations click here Section 3: Minimum purchase requirements Here is where you set whether you want customers to spend a certain amount for them to be redeem this reward Section 4: Prefix code Here is where you can also add discount code prefix by clicking on add prefix to discount codes a drop down option will appear where you can add your code Section 5: Reward expiry Here is where you can set up an expiry for the reward, ranging from no expiry all the way to 1 year. This expiry time period starts from the moment the customer redeems stamps for the reward To learn about reward expiries click here Section 6: Customer targeting Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here Section 7: Status The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left. Section 8: Upload icon The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon. Once setup is completed,  click on the save button at the top of the page. If this is done correctly and working it should appear in the redeem stamps sections.

Setting up auto redeem rewards

Auto redeem rewards is a great feature that automatically redeems a reward when a customer has earned enough stamps and places an order. The customer will then receive the reward code via email and in the widget under the rewards available section. This saves customers from having to go into the widget and manually redeem their stamps for a reward. How to Set Up an Auto Redeem Reward Setting up an auto redeem reward couldn’t be easier. Simply head over to Program Settings and, under Stamp Program: 1. Click Add Ways to Earn. 2. Select either Percentage Off or Fixed Amount Off. 3. Set up the reward details, including how many stamps or stamp cards the customer must spend to redeem the reward. 4. Redemption rules: This is where you configure your redemption rules, such as whether the reward applies to the entire order or a specific collection, and whether the discount can be combined with other rewards. 5. Minimum purchase requirements: This is where you can set a minimum spend amount that a customer must reach before they are able to use the reward. 6. Reward Expiry: This is where you can set an expiry date for the reward. Auto Redeem: This is where you configure your auto-redeem settings. 1. Priority (Optional): This setting determines which reward is prioritised when multiple auto-redeem rewards are active and the customer only has enough stamps for one reward. In this case, the system will prioritise the reward with the lower value. 2. Maximum redemptions per event: This is where you set how many times a reward can be automatically redeemed when a customer has more stamps than required for a single redemption. For example, if a customer has enough stamps for 2 rewards and earns a 3rd, but you have set the maximum redemption limit to 1 per event, the customer will only receive 1 reward per order placed. The maximum limit is 3 as a safeguard against gaming or abuse. 3. Time-based limit (Optional): This setting controls how often a reward can be automatically redeemed. For example, if you set it to once per 1 day, after a customer places an order and receives an auto-redeemed reward, they will not receive another auto redemption during that time period, regardless of how many additional orders they place. Once this is all set up, simply click Save at the top and the reward will be activated. If configured correctly, an auto-redeem icon will appear next to the reward when you return to the Ways to Earn list, like this: You can also set a master auto-redeem limit per event here. This ensures that all rewards with auto redeem enabled are limited to the maximum number of redemptions you have set. The maximum limit is 3. That it you are all set for your auto redemptions to take place.

Reward discount combinations

Shopify Discount Combinations You can offer customers greater flexibility at checkout by enabling discount combinations. This guide explains how to allow shoppers to stack Reward discount codes with other Rewards. It also outlines which rewards cannot be combined and walks you through creating combination rules. How discount combinations work Discount combinations allow customers to use more than one discount code at checkout. They can combine Appy Stamp rewards with other Shopify discounts. Each discount you create has one of the following classes, depending on what the discount applies to: - Product discounts: Apply to specific items or collections - Order discounts: Apply to the cart subtotal - Shipping discounts: Modify shipping costs Below is a chart showing the different combinations that can be applied. Combination Scenarios For more details regarding discounts and discount combinations from Shopify, please follow this link: https://help.shopify.com/en/manual/discounts/discount-combinations Limitations There are some limitations due to platform restrictions. The following cannot be used with discount combinations: - POS rewards: Discount combinations aren’t currently supported on Shopify POS. Set up discount combinations To set up discount combinations: 1. In the Appy Stamp admin, go to Stamp Program. 2. Choose an existing Way to Redeem. 3. In the Redemption Rules section, select which discounts you want this reward to combine with. 4. Choose from: - Product discounts - Order discounts - Shipping discounts 5. Click Save. Remember: For discounts to be combined, each discount must allow combinations. Make sure both rewards are set to combine with each other. For example, £10 off watches must have the same combination settings as 10% off orders.