Rewards are the heart of any successful loyalty program. They motivate your customers to collect stamps and encourage repeat visits by offering valuable incentives in exchange for their loyalty. This guide will walk you through creating and managing rewards in Appy Stamp.
Getting started
Go to program settings > Stamp program > Ways to redeem
Click on Add way to redeem button to show which options you have to choose from
Click on add on the one you want to activate. This will then follow on to a new page to setup the feature.
Lets go through each of the options and how to set them up.
Fixed amount discount
A fixed amount discount lets customers exchange their stamps for a set discount value.
How it works
Customers redeem a specific number of completed stamp cards or stamps to get a specific amount off discount on their order.
Section 1: Reward details
Here you have 3 options, fixed amount of stamp cards ( this is our recommended option) and fixed amount of stamps and incremental amount of stamps
You can alter how many stamp cards the customer requires to access the discount. You also have the ability to alter the value amount.
Section 2: Redemption rules
Here is where you choose whether it applies to the entire order, specific collection, across eligible items, to each eligible item and whether it can be combined with the following discounts
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Product discounts
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Order discounts
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Shipping discounts
To learn more about reward discount combinations click here
Section 3: Minimum purchase requirements
Here is where you set whether you want customers to spend a certain amount for them to be redeem this reward
Section 4: Prefix code
Here is where you can also add discount code prefix by clicking on add prefix to discount codes a drop down option will appear where you can add your code
Section 5: Reward expiry
Here is where you can set up an expiry for the reward, ranging from no expiry all the way to 1 year. This expiry time period starts from the moment the customer redeems stamps for the reward
To learn about reward expiries click here
Section 6: Customer targeting
Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here
Section 7: Status
The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left.
Section 8: Upload icon
The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon.
Percentage off discount
A percentage off discount lets customers exchange their stamps for a set discount value.
How it works
Customers redeem a specific number of completed stamp cards or stamps to get a percentage amount off discount on their order.
Section 1: Reward details
Here you have 2 options, fixed amount of stamp cards ( this is our recommended option) and fixed amount of stamps.
Section 2: Redemption rules
Here is where you choose whether it applies to the entire order, specific collection, across eligible items, to each eligible item and whether it can be combined with the following discounts
-
Product discounts
-
Order discounts
-
Shipping discounts
To learn more about reward discount combinations click here
Section 3: Minimum purchase requirements
Here is where you set whether you want customers to spend a certain amount for them to be redeem this reward
Section 4: Prefix code
Here is where you can also add discount code prefix by clicking on add prefix to discount codes a drop down option will appear where you can add your code
Section 5: Reward expiry
Here is where you can set up an expiry for the reward, ranging from no expiry all the way to 1 year. This expiry time period starts from the moment the customer redeems stamps for the reward
To learn about reward expiries click here
Section 6: Customer targeting
Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here
Section 7: Status
The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left.
Section 8: Upload icon
The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon.
Once setup is completed, click on the save button at the top of the page.
If this is done correctly and working it should appear in the redeem stamps sections.
