POS

POS rewards

POS Rewards allow customers enrolled in your loyalty program to earn and redeem stamps for discounts on in-store purchases through Shopify POS. This guide explains how to install the Appy Stamp POS extension, configure POS rewards, and redeem rewards during checkout. Before starting, ensure Appy Stamp is installed and your reward program has already been configured in the Appy Stamp admin. POS Fixed amount discount This is where you can set up a POS fixed amount discount. Section 1: Reward details. Here you choose between fixed amount of stamp cards or fixed amount of stamps and the discount value of the reward. Section 2: Customer targeting Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon. The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left. Once this is all filled in,  click on the green create button at the top of the page. If this is done correctly and working it should appear in the redeem stamps section like so. POS percentage off discount This is where you can set up a POS percentage off discount. Section 1: Reward details. Here you choose between fixed amount of stamp cards or fixed amount of stamps and the discount value of the reward. Section 2: Customer targeting Here you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here The custom icon section on the right hand side allows you to either select the default icon or the option to upload your own icon. The Status panel on the right of the page shows whether the discount is active or disabled, and underneath confirms the setup you have selected on the left. Once this is all filled in,  click on the save button at the top of the page. If this is done correctly and working it should appear in the redeem stamps section like so

How to set up POS Loyalty & Rewards

POS Rewards allow customers enrolled in your loyalty program to earn and redeem stamps for discounts on in-store purchases. This guide will help you set up POS Rewards, including the widget and reward settings, so customers can redeem their stamps for in-store discounts. How to add Appy Stamp Loyalty & Rewards app to your POS store Add extension from Shopify admin 1. Go to Point of sale > Settings 2. Under customisation, click on the smart grid button 1. Click on your location 2. Click customisation 3. In the sidebar, click Add tile > embedded Apps 1. Select Appy Stamp Loyalty & rewards 2. Add the POS UI extension 3. Then click apply 1. Save changes from the smart grid preview. Add Extension from mobile/ store device 1. Open Shopify POS app 2. Tap Add tile 3. Add app 4. Click on Appy Stamp Loyalty & Rewards 5. Press Add POS UI extension 6. Click save if successful it should look like this Stamp and card balance Once you have selected a customer in the POS app, their rewards balance will appear automatically in the tile. Important: You will need to add a product to the cart before you can click through to the discount options and codes. Once you have completed these requirements, you will be able to tap on the tile to open up the modal to select the rewards. Note: The balance shown here only updates the first time you load up a customer. If you spend or refund rewards, you might not see the most recent balance on the tile. You will see the recent balance in the modal when you click through as we load the customer each time the modal is opened. To apply a reward via POS 1. Open up the POS store app 2. Add your customer 3. Add an item to the basket 4. Click on the Appy Stamp Loyalty & Reward discount tile 5. A modal will open up and you can choose between the POS discounts that you have set up. The rewards redemption section will show all available and affordable rewards for the selected customer. This means if they do not meet the balance, it will not show up in the list or if the reward is inactive in the admin. If an unused code of the same reward exists for a customer, you will be prompted to not use their stamp balance. You can override this by clicking on the confirm button again. Note: Rewards in the POS are tied to that customer, so only that customer account can use them. If you remove the current customer with a discount in the cart, Shopify will automatically remove the cart discount code. Unused Rewards This is where you can see all of the unused rewards that the customer has available so you can use these instead of redeeming a new reward for them. You can either click Apply Code, to add that to the cart or if the customer no longer wishes to use it, you can refund the code and return the balance back to the customer. To Learn how to set up POS Rewards click here

QR discount code setup

This feature allows you to attach a scannable QR code to your customers reward emails. This is great feature for stores who have customers that shop both online and in-store. When a customer decides to redeem their stamp balance via the online widget, these discount codes don't show up via our POS tile as they are considered "online" rewards. This can make it hard for customers to use all their available codes so the QR code was added to their reward emails to allow quick and seamless redemption in-store. When a customer reaches your checkout in-store with a discount code, they can simply show the QR code, and staff can scan it using the Appy Stamp tile in your POS system to apply the discount automatically. How to set up QR codes in your customer reward emails 1. Navigate to Notifications > Settings in your Appy Stamp dashboard. 2. Enable the option Show QR code in reward emails. 3. Make sure the Reward Redeemed notification is enabled so that when a customer redeems a reward, they receive an email containing the QR code. Using the QR Code in Your POS Store App 1. Activate the QR scanner in your POS store app. 2. Add the customer to the order. 3. Add items to the basket. 4. Click on the Appy Stamp tile. 5. Click Scan Reward QR. 6. Scan the customer's QR code from their reward email. Once scanned, the discount will be automatically applied to the checkout.