Integrations

Getting help with apps

Although our app integrations are designed to be as quick and easy as possible, we provide first party support for some well known apps, and help our partners if they decide to create their own. All partner built apps will be supported directly by them, while apps we create for external apps we will provide support for. If you have trouble with a third party app and can’t find where to go, then still get in touch with us and we’ll point you in the right direction. Apps are only available on paid plans.

JudgeMe and Appy Stamp

JudgeMe is a popular review management app used by many Shopify stores that helps you ask for reviews on your store. On this page - What can the integration do? - How to install the JudgeMe integration What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Allow you to reward your customers with stamps for completing reviews. Important requirements You need to be on the Awesome plan or similar to be able to use the integration. This is because we have to use JudgeMe webhooks for our integration to work, and they only allow these on their paid plans. If you try to connect on a free plan, the app will not install. How to install the JudgeMe integration 1. Head to the integration section within the Appy Stamped admin 1. Click on Connect for the JudgeMe app. 2. Click to JudgeMe and this will open up a popup that allows you to confirm you authorise us to connect to your JudgeMe account 1. If you are presented with a JudgeMe login screen, you will need to log in first and it will take you to your app home screen inside the popup. 1. Close the popup and then you’ll need to repeat the steps above. This is due to a limitation on the connection if you are not signed into the JudgeMe app already. 2. Now that you are logged into JudgeMe, you should see the auth screen. This will show you what we need to run the integration. 3. Once you accept the authorisation popup, the window will close and you will be redirected back to the integrations home screen. That’s it, you can now create the Leave a JudgeMe review activity in your stamp program. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help.

ReCharge and Appy Stamp

ReCharge is a popular Subscription platform for Shopify stores, and was one of the first. We’ve set up an integration with them to allow you to reward your customers for the subscription purchases. On this page - What can the integration do? - How to install the ReCharge integration What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Reward customers for placing Subscription orders specifically, and being able to set the amount of stamps awarded for these orders. - Allow customers to use their stamps and cards to get subscription only discount codes. - We currently offer a percentage discount code for the reward. - Fixed amount discount codes are coming soon. How to install the ReCharge integration 1. Head to the integration section within the Appy Stamped admin 2. Click on Connect for the ReCharge app. 3. Enter your API key that you have generated from your ReCharge admin You can find your API key by reading up on how to get your API in the Recharge help documentation. Just remember to set up a private key that has full access or as a minimum we need access to these: - Orders – Read access - Discounts – Read & write access - Subscriptions – Read access - Products – Read access The minimum requirement is needed otherwise our connection won’t work correctly. 1. Click on Save 2. That’s it, if your API key is correct we will be able to communicate with ReCharge. If we encounter any errors with the integration, we will send you an email to your Shopify store email address with more information. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help.

Klaviyo and Appy Stamp

Klaviyo is a popular email marketing software used by many Shopify stores that helps you segment, personalise and measure your email marketing campaigns for your store. Being used by a lot of Shopify stores, is the main reason we chose it to be our first integration for our platform. On this page - What can the integration do? - How to install the Klaviyo integration - How we mapped data to Klaviyo What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Sync your customer’s reward information with your Klaviyo account such as Stamp balance, VIP Tier and reward member status. - Segment and create lists based on your reward information. - Personalise your emails further with your customer’s reward information and generate campaigns based on it. How to install the Klaviyo integration 1. Head to the integration section within the Appy Stamped admin 1. Click on Connect for the Klaviyo app. 2. Enter your API key that you have generated from your Klaviyo admin You can find your API key by reading up on how to get your API in the Klaviyo help documentation. Just remember to set up a private key that has has full access otherwise our connection won’t work correctly. If you would like to minimise the access to the API key as a minimum we need. - Accounts – Full Access - Profiles – Full Access - Lists – Full Access Our access needs may change over time as we improve our integration – so you might need to generate new keys if you only allow us access to specific scopes. We will show you what information we will sync to Klaviyo and what the properties will be called once completed on customer profiles. 1. Click on Save and Sync 2. That’s it, if your API key is correct we will be start the sync of your current customer data in our app to Klaviyo. If we encounter any errors with the sync, we will send you an email to your Shopify store email address with more information. After the first sync, we will update customers as they change in our app so you have the latest information in Klaviyo. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help. How we map data to Klaviyo We currently have four main data points that we send into Klaviyo. - Stamp balance - VIP tier id - VIP tier name - Customer state Stamp balance This is the most used for our customers, we send your customers current balance and this will update anytime in the program. VIP tier id and name We will send across their current VIP tier id and name so that you can target customers based on their level in your loyal program. Customer state Shopify will send us your customer’s member state i.e. if they are guest user or a customer that has created a account with you. They send this across as either enabled for a customer with an account or disabled which means they have only ever checked out as a guest and not created an account with you. We will show this same state so that is matches up with Shopify. Finally, we send Removed which is our state for when you decide to remove a customer from the program manually.