Integrations

Shopify Flow and Appy Stamp

Flow is an eCommerce automation app by Shopify that you can use to automate tasks and processes within your store and across your apps. This guide will go through the stages of setting up Flow for use with our actions that you can further expand your loyalty program by tying in more of Shopify’s data. Workflow options breakdown Workflow componentDescriptionExampleTriggerA trigger is an event that starts a workflow, and can be something that happens in your store or in an app.A new order is created in your store or a customer is created.ConditionA condition determines whether an action is taken, based on the conditions that you set.A condition is set to check whether the total amount paid for the order is over 200 USD.ActionAn action is a change that’s made to your store or in an app when the condition is met.If the total amount paid for the order is over 200 USD, then a tag is added to the account of the customer who placed the order. Installation Install the Shopify Flow app is required if you wish to use our actions. Don’t worry it is free and can be set up in minutes. 1. Head to Shopify Flow app page and install it. Setting up a workflow 1. Click on create workflow 2. This will bring up the workflow building page 1. Click select a trigger where you can choose how your workflow starts. If set up correctly your builder page should look like this below where you can select your trigger from the different apps. 1. Click on customer created as a trigger under the Shopify app just an example. 2. Now select Then and choose action. 1. Then Appy Stamp Loyalty & Rewards this will bring up 2 actions, Adjust stamps and VIP Tier Change Adjust stamps action Once you select Adjust Stamps you will be allowed to choose how many stamps will be rewarded once the workflow runs. Note: we automatically select the customer ID based on the workflow trigger itself. This means the trigger must have the customer object as a property. Once you’ve set everything up, you can save the workflow and turn it on. Finally, it should look like this: VIP Tier Change The set up for VIP tier change is the same apart from choosing the other action once you’ve selected a trigger. You can select which tier the customer gets once the trigger is activated. Note: You will need to use the tier ID number thats assigned to the tier you want to give. You can get your tier IDs from the VIP Program settings inside our loyalty app. Once set up, it should look something like this. You can save the workflow and then turn it on.

JudgeMe and Appy Stamp

JudgeMe is a popular review management app used by many Shopify stores that helps you ask for reviews on your store. What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Allow you to reward your customers with stamps for completing reviews. Important requirements You need to be on the Awesome plan or similar to be able to use the integration. This is because we have to use JudgeMe webhooks for our integration to work, and they only allow these on their paid plans. If you try to connect on a free plan, the app will not install. How to install the JudgeMe integration 1. Head to the integration section within the Appy Stamped admin 1. Click on Connect for the JudgeMe app. 2. Click to JudgeMe and this will open up a popup that allows you to confirm you authorise us to connect to your JudgeMe account 1. If you are presented with a JudgeMe login screen, you will need to log in first and it will take you to your app home screen inside the popup. 1. Close the popup and then you’ll need to repeat the steps above. This is due to a limitation on the connection if you are not signed into the JudgeMe app already. 2. Now that you are logged into JudgeMe, you should see the auth screen. This will show you what we need to run the integration. 3. Once you accept the authorisation popup, the window will close and you will be redirected back to the integrations home screen. That’s it, you can now create the Leave a JudgeMe review activity in your stamp program. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help.

ReCharge and Appy Stamp

ReCharge is a popular Subscription platform for Shopify stores, and was one of the first. We’ve set up an integration with them to allow you to reward your customers for the subscription purchases. What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Reward customers for placing Subscription orders specifically, and being able to set the amount of stamps awarded for these orders. - Allow customers to use their stamps and cards to get subscription only discount codes. - We currently offer a percentage discount code for the reward. - Fixed amount discount codes are coming soon. How to install the ReCharge integration 1. Head to the integration section within the Appy Stamped admin 2. Click on Connect for the ReCharge app. 3. Enter your API key that you have generated from your ReCharge admin You can find your API key by reading up on how to get your API in the Recharge help documentation. Just remember to set up a private key that has full access or as a minimum we need access to these: - Orders – Read access - Discounts – Read & write access - Subscriptions – Read access - Products – Read access The minimum requirement is needed otherwise our connection won’t work correctly. 1. Click on Save 2. That’s it, if your API key is correct we will be able to communicate with ReCharge. If we encounter any errors with the integration, we will send you an email to your Shopify store email address with more information. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help.

Klaviyo and Appy Stamp

Klaviyo is a popular email marketing software used by many Shopify stores that helps you segment, personalise and measure your email marketing campaigns for your store. Being used by a lot of Shopify stores, is the main reason we chose it to be our first integration for our platform. What can the integration do? Once you have installed the integration into your Appy Stamped admin, you will be able to do the following. - Sync your customer’s reward information with your Klaviyo account such as Stamp balance, VIP Tier and reward member status. - Segment and create lists based on your reward information. - Personalise your emails further with your customer’s reward information and generate campaigns based on it. How to install the Klaviyo integration 1. Head to the integration section within the Appy Stamped admin 1. Click on Connect for the Klaviyo app. 2. Enter your API key that you have generated from your Klaviyo admin You can find your API key by reading up on how to get your API in the Klaviyo help documentation. Just remember to set up a private key that has has full access otherwise our connection won’t work correctly. If you would like to minimise the access to the API key as a minimum we need. - Accounts – Full Access - Profiles – Full Access - Lists – Full Access Our access needs may change over time as we improve our integration – so you might need to generate new keys if you only allow us access to specific scopes. We will show you what information we will sync to Klaviyo and what the properties will be called once completed on customer profiles. 1. Click on Save and Sync 2. That’s it, if your API key is correct we will be start the sync of your current customer data in our app to Klaviyo. If we encounter any errors with the sync, we will send you an email to your Shopify store email address with more information. After the first sync, we will update customers as they change in our app so you have the latest information in Klaviyo. If you require any help setting up this integration, feel free to get in touch with our support and they will be happy to help. How we map data to Klaviyo We currently have four main data points that we send into Klaviyo. - Stamp balance - VIP tier id - VIP tier name - Customer state Stamp balance This is the most used for our customers, we send your customers current balance and this will update anytime in the program. VIP tier id and name We will send across their current VIP tier id and name so that you can target customers based on their level in your loyal program. Customer state Shopify will send us your customer’s member state i.e. if they are guest user or a customer that has created a account with you. They send this across as either enabled for a customer with an account or disabled which means they have only ever checked out as a guest and not created an account with you. We will show this same state so that is matches up with Shopify. Finally, we send Removed which is our state for when you decide to remove a customer from the program manually.

Getting assistance with apps

Although our app integrations are designed to be as quick and easy as possible, we provide first party support for some well known apps, and help our partners if they decide to create their own. All partner built apps will be supported directly by them, while apps we create for external apps we will provide support for. If you have trouble with a third party app and can’t find where to go, then still get in touch with us and we’ll point you in the right direction. Apps are only available on paid plans.

Integrating Shopify Flow

Shopify Flow is a feature provided by Shopify to allow merchants to perform additional actions based on trigger events that happen inside their store. Head over to Installation guide to learn how to install and use this feature Using Shopify Flow with Appy Stamp You are able to use Shopify Flow with Appy Stamp to trigger the awarding of stamps within our app. Some reason for doing this in Flow could be: - Bonus points when an order is over a certain amount - Customer has order X amount of times - Certain products that you wish to incentive customers to purchase. Flow operational breakdown This is a breakdown of how the flow functions and the terminolagy is used within the app