Customers can be rewarded for interacting with your brand through various social media channels and it's a great way to reward them outside of your store.
The article will help you understand the different social media activities you can set up for your customers and how they will engage them through your widget.
How to set up your social media activities
You have multiple options to choose from, covering major social media platforms, to allow your customers to earn stamps by following a link.
To set this up, click “Add Way to Earn” and choose from the following social media options:
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Like a Facebook page
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Share a Facebook post
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Follow a X (Twitter) account
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Share a X (Twitter) post
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Follow a Instagram account
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Follow a TikTok account
Each option works by adding a URL and specifying the number of stamps you want to award.
Once you’ve added the URL of your social media page, click “Save.” Whenever a customer clicks on the activity in the widget, they will be awarded the stamps. They will only be able to activate the activity once to prevent playing the system to gain more stamps from the one action.
Please note: Currently, we are unable to verify whether a customer has actually followed or liked a specific post. Therefore, this system relies on trust when awarding stamps
How customers will earn stamps
Appy Stamp will give the stamps to your customers when they click on the activity within the widget that is on your store.. once the pop up with the link opens the activity in the widget will change to claimed and will no longer be clickable.
At the moment due to limitations with Facebook, Twitter, Instagram and TikTok they don’t allow third parties to access their data. So we are unable to confirm if a customer has taken that action specifically. This means when they click on the button to like a page, follow a Twitter account etc we have to use an honour system to award them the stamps.
For this reason, it is a good idea to set up rate limiting for the actions that are repeatable like sharing a post. This stops the social media actions from being abused. For any action that is one-time such as liking a page or following an account, these are limited to once per customer, per lifetime so no rate limit needs to be set up by you as we’ve done this already.