Backdating stamps
When you initially go through the onboarding process, you will be able to use the backdate feature. This will take in account all of your customers' historical orders.
How to set up a backdate
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Go to Appy Stamp Loyalty & rewards dashboard
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Click View alerts
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In the Backdate your rewards for customers section, click on start now (Make sure your stamp program is currently disabled)
- This will open up a new menu, from here you can set up how far back you want the backdate to start
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You can also limit the customers to a specific amount or no limit
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Customers to backdate, this is where you choose whether to reward all customers or just registered customers
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You can also set it to ignore customers who you have previously given stamps to via manual adjustments
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Click confirm you wish to perform the backdate.
Note: Depending on the number of customers, customer orders, and how far back you set the backdate, this process may take several minutes to complete.
once the backdate has been successful you will get an email notifying you that it has succesfully run
This is also a one time set up feature, if you require to re run the backdate, please get intouch with customer support - support@appydesign.co.uk for assisence in restarting this feature